Little Common Surgery

82 Cooden Sea Road, Little Common, Bexhill-on-sea, East Sussex, TN39 4SP 981 reviews

Reviews

Recommend
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Written by a patient
24th October 2020


I have been with Dr Stocks for many years now and have always been totally satisfied with his help and advice. The reception staff are helpful and cheerful, sometimes under difficult circumstances.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
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Written by a patient
14th October 2020


Booked flu jab easily due to ongoing health condition. Was very impressed with the way it was organised given the COVID 19 restraints. The attitude of all the staff on the day of vaccination was friendly and positive, and the whole process was efficient. As a patient I felt respected cared about and safe ( which is not easy to achieve in these difficult times). A Big thank you to all. Alison

Suggested improvements
Nothing comes to mind at all.

Experience
Involvement
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Written by a patient
21st September 2020


The Receptionists, and two in particular are very impolite and unhelpful

Suggested improvements
From the very beginning of signing up to LC surgery, I was allocated Dr Stocks, who's behaviour is very cold, dismissive, inpolite, and medically challenging. I immediately asked to be given another Dr, which was refused Over the last 3 years, I have spoken to many other local residents who have had exactly the same experience with Mr Stocks. I find this to be very worrying.......

Experience
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Written by a patient
8th September 2020


I have rung about my problem but haven't had any response to my query over 48 hours

Suggested improvements
keep me informed of the outcome or that I know you are looking at my issue. This is a stressful situation and its made worse by not being informed of what is happening

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Written by a patient
19th August 2020


Good day to everyone Yet again I here to give 10/10 for the fabulous customer service and medical treatment I have received over the past three weeks even in these very challenging times with the Covid 19 pandemic. I phoned for an appointment regarding symptoms which were concerning me after taking to the brilliant receptionist and may I say every person on reception is really caring kind and empathetic again I was given a same day appointment (amazing) Dr Williams phone me that day we went through my list of symptoms and he made his diagnosis and gave me a prescription within three week my symptoms had all but gone and I was almost back to my old self I am so grateful to have such a unbelievable team of people that have helped me over the past 13 years I can most definitely say it's like having a second family EVERY time I have needed assistance they have been their Many many many thanks Mr Bradley Van-cliff Bexhill on sea

Suggested improvements
Absolutely nothing

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Little Common Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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